Going there for years. Steve Ferrante is the best.
These guys are fantastic. Reo always does a great job cutting my hair!
My experience is limited to Michael Matuizek since he is the only stylist I have used. Other stylist might be better. Basically I will never go there again I promise now. Micheal is very arrogant. He thinks he is a CEO of some big company or something. He does not listen to customer and he does always what he wants on YOUR HAIR. I understand he has to give his expert opinion but he needs to be expert first. Even experts listen to the need of their customers. When he misses up he does not like to be criticized or asked to redo anything again. He will start to huff and puff. Micheal is always right and customer is always wrong... even though it is your hair and your money... he is the "BIG shot" expert. He is very expensive for his very average work or maybe some times less than average work.
I went there multiple times and every time I go I say this will be my last as I would come out very upset. But It is around the corner from my place, with a very convenient location and no need to drive far I always give it a second (or maybe by now 10th) chance.
I love my hairdresser at Strands, Normand, but I always get nervous calling in because half the time a woman receptionist answers and is so unfriendly I feel like I'm bothering her and like she cant wait to hang up and get rid of me. I keep going because, again, my hairdresser is AWESOME, but I wish the people answering phones would be a little more customer service oriented!
i would give normand 5 stars, but the customer service (at least the one receptionist) 1 star.
Cassie is amazing! She is a true professional and takes pride in her work. Strands is clean, trendy, and inviting. I recommend seeing Cassie if going to Strands Salon.
Strands Salon is a US Hair Care Studio based in Providence, Massachusetts. Strands Salon is located at 489 Angell St, Providence, RI 02906, USA.
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