We just moved to RI and found this place within walking distance of our apartment. The guy at the main desk was super helpful and walked me right to where each of the products I needed was. Thanks y'all!!!!
About 8 years ago while living in RI, Adler's custom made 7 rooms of window treatments. Somehow my order was lost and when I complained, I got put at the end of the line. It took more than six months to finally receive the window treatments. The work was done incorrectly in one room, though it was redone free of charge and yet another long wait. At the end, the work was lovely and the fabric choices available are outstanding, but the service experience was horrible!
Super friendly and helpful staff. They helped me find the perfect cable I needed to lock up my bicycle
Overall good urban hardware store. HOWEVER, do not get your knives done here!!! They contract out their sharpening services which means i can't berate the person who ruined 5 of my knives. The staff member was no help on this either as he is a key maker and knows nothing about knives. They refused to refund my money to boot. They took our nice bolstered blades and must have run them through a cheap knife sharpening appliance, which ground the point past the bolster which means the knife is totally ruined. I could have done better with a brick. I have to buy new knives now, thanks Adler's.
Adlers is the hardware store located on Wickenden Street. It has items with more design and the offer a more eclectic assortment of home design items.
I had two terrible experiences at Adler's. I purchased a full price Miele vacuum from Adler's just prior to moving out of state. The vacuum was sold to me as though it were new, but when I opened the box, the vacuum head had clearly been used and there was no manual or other paperwork. Now, two years later and living in Virginia, my vacuum has broken. The repair shop said it has a 7 year warranty if the silver tag is on the bottom of the vacuum. The tag had been removed! According to the repair shop, Adler's can get a full refund from Miele if they send in the tag, thereby "totalling" this serial number. Very shady business! Now I have to pay $150 for a new motor that should have been covered under warranty.
Adler S Design Center Hardware is a US Hardware Store based in Providence, Massachusetts. Adler S Design Center Hardware is located at 173 Wickenden St, Providence, RI 02903, USA.
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